Storm and Outage Details

Situation      
Thousands of field personnel are committed to restoring power to approximately 18,800 Appalachian Power customers who are still without electric service following Winter Storm Blair. Assessors are locating damage by helicopter and drones, vegetation management crews are clearing uprooted trees and limbs, and line workers are replacing broken poles and downed power lines. Hazardous conditions, including slippery roads and ice-covered terrain, continue challenging the company’s restoration efforts in the hardest hit counties of Bedford and Franklin counties in Virginia and Lincoln, Clay, Mercer and Summers counties in West Virginia.

As of 2 p.m. Wednesday, approximately 7,400 customers are without power in Virginia and in West Virginia, 11,400.   

Restoration Estimates   
The estimated times of restoration (ETRs) are when Appalachian Power expects to have 90% or more customers restored. Approximate outage counts and ETRs are below (please note that not all outages are reflected in the charts below):   

Storm Restoration Efforts       

• There are 979 locations across the company’s service area in need of repairs.   
• Workers have found 815 spans of downed wire, 215 damaged or broken poles and 80 transformers in need of maintenance.  
• The company’s Storm Operations Team continues working with local and state officials to assist in restoration efforts.   
• Line mechanic crews from AEP Ohio, Indiana & Michigan Power, Alabama, North Carolina and South Carolina are working alongside Appalachian Power employees and contractors.      
• Appalachian Power’s generation facilities follow specific protocols and procedures to combat the expected winter weather and ensure safe and reliable operations across our entire generation fleet.       

Hydro Operations    

• With cold temperatures expected to impact our territory throughout the week, PJM has notified Appalachian Power it may need to increase power generation at its hydroelectric plants to maintain the reliability of the regional electric grid.   
• Recreational users downstream of Claytor and Leesville dams should be aware that water levels on the New and Roanoke rivers could rise rapidly starting Wednesday, Jan.8, and continue to fluctuate throughout the week.   
• Visit the Smith Mountain Project's website for more information.   

Weather      

• Extreme cold temperatures can cause line overload problems when trying to restore a large number of customers. In many cases, we must restore large outages in smaller groups, letting the electric load settle before restoring additional customers. Customers with outages can assist by turning off large electric users, such as laundry equipment and ovens, until one hour after power has been restored.             

Safety   

• Stay away from sparking equipment or downed lines or anything they may touch. This goes for children and pets, too.   
• Never remove debris that's within 10 feet of a downed power line.   
• Unplug major appliances to protect them when power comes back on.   
• Leave a light switch turned on so you know when power is restored.   
• Refuel heaters, lamps and generators outside, and away from any flames or sparks. Wipe up fuel spills immediately.   
• Let us know if you're using a generator – this protects you and our line workers as they work to restore power.   
• Never operate lanterns, heaters or fuel-fired stoves without proper ventilation.   
• Never burn charcoal indoors. It releases poisonous carbon monoxide.   

Click here for additional safety tips and here for ways to save energy during low temperatures.       

For More Information      

• Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Appalachian Power outage alerts. To sign up, please visit AppalachianPower.com/Alerts.       
• A snapshot view of current outages is available anytime by visiting Appalachian Power's Outage Map.       

Next Update: Wednesday, Jan. 8, 2025 – 7 p.m.