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Neighbor to Neighbor Program

The Appalachian Power Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.

Applying for Assistance

You can apply for the Neighbor to Neighbor program at a local community agency.


Visit a community agency Submit an application in person. Community agencies may be able to offer a variety of assistance beyond just help with your electric bill.

Giving to the Neighbor to Neighbor Program

Interested in donating? Just a few extra dollars a month can help a neighbor in need. All donations are used to assist limited-income families in Tennessee, Virginia, and West Virginia.

Make a monthly donation through your bill

Sign up to donate an amount you choose from each bill. You can:

  • Choose a fixed monthly amount to donate, or
  • Round up your bill to the nearest whole dollar, donating the difference

Donate monthly

Donate by Mail

Check donations should be payable to "Appalachian Power Neighbor to Neighbor Program" and sent to:

Appalachian Power
PO Box 371496
Pittsburgh, PA 15250-7496

If you already pay your bill by mail, you can write one check and add the contribution amount to the total. Contributions are tax deductible and those making donations will receive a receipt.

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