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Many factors affect energy use, including weather. Appalachian Power customers with electric heat generally use more than the average amount of electricity each month, while customers without electric heat use less. The chart shows examples of what a typical residential customer using 1,000 and 2,000 kWh/month would pay.
(Effective: November 1, 2023)
An effective way to manage rising energy costs is to become a knowledgeable consumer and use energy wisely. Uncover tips for saving energy at home.
A tariff is the combination of rates and other charges that determine how a customer’s electric bill is calculated. This tariff is available to customers of Kingsport Power Company, which is registered to do business in Tennessee as Appalachian Power.
We also offer the following spreadsheet as an easier way to calculate your bill.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
Please login to manage your account.