Appalachian Power
works to restore power using the swiftest and most humane schedule possible. As
a result, efforts are staged so that power will initially be restored to hospitals,
emergency response agencies, essential
Appalachian Power
facilities, other public utilities and public shelters. Residential customers are
given priority over business and industrial customers and efforts are first targeted
toward larger population centers. Then, once these larger areas are mostly restored,
most work crews move on to other large affected areas, while some personnel remain
behind to complete the critical parts of the restoration.
Appalachian Power
contractors conduct tree trimming throughout the year to keep power lines free of
limbs and debris. Following a storm, these contractors must remove fallen trees
and limbs from electrical equipment that are preventing service restoration. This
forestry work is a major component of the restoration effort. However,
Appalachian Power
contractors do not remove storm debris and move the debris only if this is necessary
to facilitate the restoration effort.
Do not attempt to remove tree limbs or debris yourself if it is within 10 feet of
a power line and stay completely away from any downed power line or sparking equipment.
If you notice downed lines or sparking equipment, please call us at the number on
your electric bill as soon as possible.
For tree removal, you will need to call a landscape or tree contractor.