Thank you for your patience.
While restoring power to customers in Thaxton, Virginia, Jeff D., Cameron L. and Tyler B. came across a flooded road. As they’ve been trained to do, the trio evaluated the road and determined it was not safe to cross when a motorist drove up to the road.
We think of ourselves as more than your electric company. We're also your partner and your neighbor. Everywhere we serve, we work to build better communities.
Our economic development efforts help companies create jobs, expand operations, and locate facilities in our community. We're proud of our long tradition of charitable giving and helping our neighbors in need.
Being a good community partner and neighbor is part of who we are.
Caring for Our Community
Growing Our Community
Power Projects and Plans
Energy Education
Appalachian Power recently partnered with WVU Eye Institute and Wheeling Health Right to sponsor a much-needed eye clinic that provided complete eye exams to patients in the local community.
Amos Plant employees joined forces with Backroads of Appalachia, a non-profit organization based in Lynch, Kentucky, to organize a donation drive for the flood victims in Williamson.
Appalachian Power employees Jeff B. and Bryan C. recently teamed up with CSX and Soles4Souls to provide new shoes to over 500 children in east Tennessee affected by Hurricane Helene.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-956-4237.
System Maintenance Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.
If you have an urgent issue, please call our Customer Operations Center at 800-956-4237.