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Appalachian Power storm restoration - evening update

March 7, 2015

CHARLESTON, W.Va., March 7, 2015 – More than 80 percent of Appalachian Power customers who lost electric service due to storm damage earlier this week in West Virginia have had their power restored.

Wednesday night and into Thursday, March 5, up to a foot of heavy, wet snow fell in areas of western West Virginia along the Ohio River and between Huntington and Charleston, weighing down trees and causing outages to a peak of more than 43,000 customers.

As of 7 p.m., the number of customers still without electric service include:

  • Cabell -- 2,800
  • Jackson -- 1,100
  • Kanawha -- 500
  • Lincoln -- 300
  • Mason -- 1,400
  • Putnam -- 1,500
  • Roane -- 250
  • Wayne -- 450

More than 1,350 workers, including damage assessors, line workers and tree contractors are working to get power restored. The work force includes more than 600 line workers and damage assessors from outside the area affected by the storm.

Although crews have made tremendous progress, there are still close to 500 locations at which repairs need made before all service is restored. Customers affected by the storm who are still without power should have service restored by Sunday night. Work may extend beyond the estimated time in isolated instances where damage is extensive or high water prevents crews from accessing work sites.

This update provides a broad overview of the company’s restoration efforts. Customers who sign up for Outage Alerts can now get specific information about the outage affecting their account. To sign up, go to appalachianpower.com and click “Sign Up Now” under the Outage Alerts heading.

A snapshot view of current outages is available anytime at appalachianpower.com. Go to the Outages and Problems section of the site and click "View Outage Map."

Phil Moye
Corporate Communications
pamoye@aep.com

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