CHARLESTON, W.Va., March 1, 2011 – Appalachian Power and Wheeling Power, both subsidiaries of American Electric Power (AEP), today submitted their annual filing with the Public Service Commission (PSC) of West Virginia seeking an adjustment in their rates for recovery of the past and ongoing costs of fuel and purchased power and environmental compliance project expenses. If approved by the Commission, rates for residential customers will increase 8.9 percent.

This is the third year of a phase-in to recover extraordinary costs incurred for coal and purchased power during 2008, when coal costs spiked to unprecedented levels. Following the dramatic increase in the cost of coal, the companies sought the PSC’s approval to adjust rates upward in a series of annual steps rather than in one single large increase. In response to that request, the PSC granted permission to phase-in the required rate increases over a period of four years. 

“These costs are for coal and energy that has already been used by customers, as well as a big ticket purchase for environmental compliance equipment, so it’s much like using a credit card for a large household purchase and paying it off over time,” said Charles Patton, Appalachian Power president and chief operating officer. He said the goal was to mitigate large rate increases and spread them out over a manageable time frame.

The Expanded Net Energy Cost (ENEC), as it is called, also includes some environmental construction costs. Appalachian Power this year completed a six-year, $2 billion program to install environmental controls on its Mountaineer and John Amos plants.

The scrubbers and selective catalytic reduction (SCR) equipment help the plants meet federal EPA clean air regulations. Scrubbers reduce sulfur dioxide emissions by 98 percent. Sulfur dioxide is a precursor to acid rain. SCRs reduce nitrogen oxide emissions by as much as 90 percent. Nitrogen oxides are a precursor to ground-level ozone.

The total revenue increase in the request is approximately $118.8 million or 9.5 percent. This increase reflects a dollar-for-dollar recovery of the expenses incurred to provide electric energy to customers. If approved, rates will be effective July 1, 2011.

Part of today’s filing is a request to include in the ENEC the net savings associated with the Dresden Plant, a plant being built in Ohio that will serve Appalachian’s customers. The net effect of adding the Dresden Plant to Appalachian’s generation fleet is a cost reduction for customers, because once the plant is complete the company will be able to provide more of its own power for customers. 

“We are continually looking to decrease our costs and ultimately our customers’ bills. The filing today reflects our decision to accelerate the completion of the Dresdenplant. This decision will result in an approximate $5 million annual savings for our West Virginiacustomers,” Patton said.

If approved by the Commission, typical residential customers will see an increase in their electric bills of about 25 cents a day. Residential customers who use 1,000 kilowatt-hours a month will see their monthly bill rise from $86.40 to $94.05. The increase for other customer classes, like commercial or industrial customers, will vary.
Residential Customer Usage and Costs

in KWH
Patton said energy efficiency measures can be used to offset rising prices for electricity. For example, replacing some of the incandescent bulbs in a home with just one six-pack of compact fluorescent bulbs would save enough to offset the proposed increase for a typical residential customer.
Rates for Appalachian’s customers are well below the national average. The national average residential price for electricity is 11.7 cents per kilowatt-hour, compared to Appalachian’s proposed 9.4 cents. Customers are urged to manage their energy use wisely and to visit the company’s website (www.AppalachianPower.com) for energy-saving tips and a free home energy calculator that can help explain how to conserve electricity. The site also provides information on payment options available to customers.

Appalachian Power provides electricity to 1 million customers in Virginia, West Virginia and Tennessee (as AEP Appalachian Power) and Wheeling Power provides electricity to customers primarily in Marshall and Ohio counties in West Virginia. Both companies are units of American Electric Power, one of the largest electric utilities in the United States, with more than 5 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a nearly 39,000-mile network that includes more 765 kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. 

Jeri Matheney
Corporate Communications
(304) 348-4130

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Privacy Policy

Privacy Policy for Appalachian Power, a unit of American Electric Power (AEP)


This Privacy Policy applies only to AppalachianPower.com and the Appalachian Power customer mobile app (com.aep.customerapp.apco). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

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The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to Appalachian Power’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
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  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Appalachian Power uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, Appalachian Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


Appalachian Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from Appalachian Power may not be secure.

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If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

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Appalachian Power reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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