CHARLESTON, W.Va., Sept. 7, 2006 – With energy use on the rise, Appalachian Power, an American Electric Power (NYSE: AEP) operating unit, has introduced new, web-based home energy calculators to help customers determine how to save money on their electricity bills. The calculators determine the costs of heating and cooling a home and of operating common appliances, electronic devices and lighting, enabling customers to make informed choices to help reduce the amount of electricity they use in their homes, according to Dana Waldo, Appalachian Power president and COO.
“We are all impacted by higher energy costs, and while many of us might know how to save money at the pump by maintaining our car and reducing the miles we drive, customers often don’t know how much electricity is used by different appliances and devices in their home, or the potential steps they can take to reduce that use and save money,” Waldo said. 

The calculators automatically input the electricity rate for customers of Appalachian Power, making it easy to calculate the base energy costs of a home and the costs of operating common devices and appliances like air conditioners, hot water heaters, washing machines, dishwashers, televisions, home computers and light bulbs. Customers simply need to confirm the size of their home, thermostat settings and the wattage and hours of use for any appliance or electronic device that they want to evaluate. The calculators then can automatically determine how much it costs or saves to change the setting on the thermostat or to operate an appliance or device for a period of time. The calculator site also provides advice on how to reduce usage and save money.
Three different energy-savings calculators can be accessed through the Appalachian Power website at http://www.appalachianpower.com. The home energy calculator will calculate a base cost for the home and can be used to determine the impact of changing the temperature setting on a thermostat or the setting on a hot water heater. The appliance calculator can help customers assess the cost of using appliances and electronic devices like televisions, computers and stereos. A separate lighting calculator can help customers determine the monthly and yearly electricity and money savings possible through replacement of incandescent bulbs with fluorescent bulbs based on how long a fixture is used daily.
In addition to calculating a home’s energy use or that of common appliances and other electronic devices, Appalachian Power’s   home energy calculator site includes general tips for reducing electricity use and saving money in your home.
“Customers not interested in determining the impact of adjusting their thermostats or evaluating the energy use of different appliances can still learn quick ways to save electricity by visiting the site. For example, the site offers tips for saving money on summer air conditioning costs, including recommended thermostat settings and reminders that closing blinds and drapes in sunny windows helps reduce the amount of time that your air conditioner must run to cool your home,” Waldo said.
Appalachian Power provides electricity to 1 million customers in Virginia, West Virginia and Tennessee (as AEP Appalachian Power). It is a unit of American Electric Power, one of the largest electric utilities in the United States, with more than 5 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 36,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a nearly 39,000-mile network that includes more 765 kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. 

Phil Moye, Appalachian Power
Corporate Communications Manager, W.Va.
(304) 348-4188, pamoye@aep.com

Todd Burns, Appalachian Power
Corporate Communications Manager, Va.-Tenn.
(540) 985-2912, tfburns@AEP.com

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Privacy Policy

Privacy Policy for Appalachian Power, a unit of American Electric Power (AEP)


This Privacy Policy applies only to AppalachianPower.com and the Appalachian Power customer mobile app (com.aep.customerapp.apco). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to Appalachian Power’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to Appalachian Power (for example, providing the information to third parties performing computer-related services for Appalachian Power);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Appalachian Power uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, Appalachian Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


Appalachian Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from Appalachian Power may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

Appalachian Power reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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