POWER RESTORED TO MORE THAN 215,000 CUSTOMERS; RESTORATION WILL CONTINUE THROUGH WEEKEND<br>Crews from as far away as South Dakota arriving to assist<br> POWER RESTORED TO MORE THAN 215,000 CUSTOMERS; RESTORATION WILL CONTINUE THROUGH WEEKEND<br>Crews from as far away as South Dakota arriving to assist<br>
HomeYour AccountOutages & ProblemsService RequestsSafetySave Money & EnergyEnvironmentNews & InformationContact Us (Cont√°ctenos)
View News Release
Crews from as far away as South Dakota arriving to assist

Charleston, W.Va., July 3, 2012 – Appalachian Power workers were able to restore power to more than 215,000 customers since late Friday when an enormous wind and rain storm knocked 573,000 customers out of service. The storm was part of a massive “Derecho” or straight line wind storm that traveled close to 700 miles in 10 hours, devastating 10 states and leaving more than 4.3 million customers without electric service throughout the United States.

Company and state officials are characterizing the storm as similar to or even greater than a hurricane, but without advance warning.

Power restoration will continue for at least the next six days. In some areas, restoration estimates have changed for these reasons:

New storms from Sunday evening caused an additional 30,000 customer outages throughout the Appalachian Power service area.

Based on the ongoing assessment, crews are continuing to find additional damage to facilities including hundreds of broken poles, cross arms and downed spans of wire mostly caused by trees that fell during the storm. Assessors are finding more damage than anticipated, such as broken poles and downed wire, as the restoration progresses.

Because there are several million people throughout the country without power, it has been more difficult to find outside assistance. More than 2,000 workers - tree removal workers, damage assessment specialists, company line mechanics and outside line contractors - are dedicated to the restoration effort. Appalachian has secured help from Texas, Illinois, Iowa, Nebraska, South Dakota, Missouri, Alabama, Louisiana, Florida, Mississippi and Georgia to join the restoration effort and will continue to bring in additional resources as they become available. We have crews working in every district in our service territory, including rural and urban areas.

As damage assessment continues restoration dates could be adjusted. Estimates are based on current assessment and assume no further storm-related outages.

In West Virginia, 215,060 of the company’s half-million customers are without electric service as a result of the storm. In Virginia, 140,597 of the company’s half-million customers are without electric service.

Restoration estimates include:


Tuesday night, July 3 - Dickenson, and Wise counties

Wednesday night, July 4 – Buchanan and Russell counties

Thursday night, July 5 – Floyd, Smyth, Tazewell and Washington counties

Friday night, July 6 - Bland, Carroll, Giles, Grayson, Montgomery, Pulaski and Wythe counties

Saturday night, July 7 - Albermarle, Amherst, Bedford, Botetourt, Campbell, City of Lynchburg, Craig, Franklin, Henry, Nelson, Patrick, Pittsylvania and Roanoke counties and City of Roanoke



Friday night, July 6 - Greenbrier, McDowell, Mercer, Monroe, Putnam and Summers counties

Saturday night, July 7 – Boone, Cabell, Jackson, Lincoln, Logan, Mason, Mingo and Wayne counties

Sunday night, July 8 - Clay, Kanawha, Fayette, Nicholas, Raleigh, Roane and Wyoming counties


Appalachian Power has 1 million customers in Virginia, West Virginia and Tennessee (as AEP Appalachian Power). It is a unit of American Electric Power, one of the largest electric utilities in the United States, which delivers electricity to more than 5 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a nearly 39,000-mile network that includes more 765 kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined.


Visit AEP.com | View mobile site
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2014 American Electric Power. All Rights Reserved.
Try Paperless Billing Now

You already go online to do business with Appalachian Power. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 956-4237.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.