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News About Rates
West Virginia Rates

The current rate for electricity for Appalachian's residential customers is 9.4 cents per kilowatt-hour. Rates for Appalachian's West Virginia customers are below the national average of 11.9 cents per kilowatt-hour.  

Energy Efficiency Programs

Energy Efficiency Programs in West Virginia include an on-line energy check up, a FREE home energy assessment including rebates for qualifying homes, low-income weatherization assistance and incentives to purchase smart lighting. For commercial and industrial customers, the focus is on increasing the efficiency of lighting, HVAC and motors. The programs help customers save money on their energy costs and help reduce the overall energy demand for the company.

Manage Your Energy Use

An effective way to manage rising energy costs is to become a knowledgeable consumer and use energy wisely. Appalachian Power customers are urged to visit the company's Save Money and Energy section of the website to learn about energy saving ideas. Energy efficiency measures can be used to offset rising prices for electricity.

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Try Paperless Billing Now

You already go online to do business with Appalachian Power. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 956-4237.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.