News About Rates
Residential customers of Appalachian Power in Virginia pay 11.9 cents per kilowatt-hour (kWh) for electricity or about $119 a month for a customer using 1,000 kWh.
Electric bills include both “base rates” and riders or surcharges. All adjustments to electric rates are reviewed and approved by the Virginia State Corporation Commission (SCC).
The SCC issued an order in November 2014 ruling that base rates remain unchanged. However, based on a review of 2012-2013 earnings, the SCC required a $5.8 million refund credit to customers over a six-month period beginning in January 2015.
Other riders or surcharges on a customer’s bill—called Rate Adjustment Clauses or RACs—are used to recover costs for fuel to generate power and expenses for mandated environmental or transmission improvements. These charges are reviewed annually by the SCC. These RACs provide no profit for the company.
The complete document covering the company’s Virginia tariff is available and updated at https://www.appalachianpower.com/account/bills/rates/APCORatesTariffsVA.aspx
If you have a problem paying your electric bill, contact us right away at 1-800-956-4237. We can help work out payment plans to get you over a rough spot.
Appalachian Power contributes more than $500,000 annually to low-income energy assistance programs in its service territory.
Manage Your Energy Use
An effective way to manage rising energy costs is to become a knowledgeable consumer and use energy wisely. Visit Save Money and Energy to learn about energy-saving ideas.