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Virginia Rates

Components of Your Electric Cost in Virginia As a Virginia customer of Appalachian Power, there are several components to your electric bill. Many pieces of the bill are adjusted on a regular schedule, often annually or biennially. All rate adjustments to electric rates are reviewed and approved by the Virginia State Corporation Commission.

As of April 1, the rate for a residential customer is approximately 10.98 cents per kilowatt-hour (kWh), excluding taxes.


Appalachian Power contributes $1,025,000 to low-income energy assistance programs in its service territory. Virginia’s Neighbor-to-Neighbor program receives $500,000.

Take Charge of your Power Bill

An effective way to manage rising energy costs is to become a knowledgeable consumer and use energy wisely. Appalachian Power customers are urged to visit the company's Web site at www.AppalachianPower.com to learn about energy saving ideas. Often, larger more insulated homes can use less electricity than smaller, less-insulated homes. View an example of how three Virginia customers used electricity differently.

Included on the energy saving site is an interactive Energy Calculator that allows customers to see how easy changes made to homes and businesses can help control energy usage and lower total costs.

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You already go online to do business with Appalachian Power. Try paperless billing and you can:

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Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 956-4237.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.