News About Rates
Residential customers of Appalachian Power in Virginia pay approximately 11.4 cents per kilowatt-hour (kWh) for electricity, or about $114 a month, for a customer using 1,000 kWh.
Electric bills include both “base rates” and riders or surcharges. A fixed customer charge is also included. All adjustments to electric rates are reviewed and approved by the Virginia State Corporation Commission (SCC).
The SCC issued an order in a November 2014 ruling in the company’s biennial review that left base rates unchanged. Based on a review of 2012-2013 earnings, the SCC also required a $5.8 million refund credit to customers over a six-month period beginning in late January 2015. During the 2015 session of the Virginia General Assembly, legislation was approved that will keep Appalachian’s base rates (which comprise about 60 percent of the bill) unchanged until at least 2020.
Other riders or surcharges on a customer’s bill—called Rate Adjustment Clauses or RACs—are used, for example, to recover costs for fuel to generate power and expenses for mandated environmental or transmission improvements. These charges are reviewed annually by the SCC. These RACs provide no profit for the company. In early 2015, the elimination of several RAC balances lowered the average customer’s bill by about 4 percent.
The complete document covering the company’s Virginia tariff is available and updated at https://www.appalachianpower.com/account/bills/rates/APCORatesTariffsVA.aspx
If you have a problem paying your electric bill, contact us right away at 1-800-956-4237. We can help work out payment plans to get you over a rough spot.
Appalachian Power contributes more than $500,000 annually to low-income energy assistance programs in its service territory.
Manage Your Energy Use
An effective way to manage rising energy costs is to become a knowledgeable consumer and use energy wisely. Visit Save Money and Energy to learn about energy-saving ideas.