As a Virginia customer of Appalachian Power, there are several components to your electric bill. Many
pieces of the bill are adjusted on a regular schedule, often annually or biennially. All rate
adjustments to electric rates are reviewed and approved by the
Virginia State Corporation Commission.
As of April 1, the rate for a residential customer is approximately 10.98 cents per kilowatt-hour (kWh), excluding taxes.
Appalachian Power contributes $1,025,000 to low-income energy assistance programs in its service
territory. Virginia’s Neighbor-to-Neighbor program receives $500,000.
An effective way to manage rising energy costs is to become a knowledgeable consumer and use energy
wisely. Appalachian Power customers are urged to visit the company's Web site at
www.AppalachianPower.com to learn about energy saving ideas. Often, larger more insulated homes can
use less electricity than smaller, less-insulated homes.
View an example of how three Virginia customers used electricity differently.
Included on the energy saving site is an interactive Energy Calculator that allows customers to see how
easy changes made to homes and businesses can help control energy usage and lower total costs.