Featured Stories

10/27/2020 10/27/2020 Appalachian Power plans transmission upgrades in Kanawha County.
Appalachian Power is planning to upgrade the electric transmission system serving customers in Kanawha County. The Hernshaw Area Improvements Project involves building approximately 4 miles of electric transmission line and expanding a substation. The upgrades enable the retirement of two parallel 6-mile transmission lines located on difficult terrain and reduce the likelihood of landslides in the area.
10/16/2020 10/16/2020 CARES Act funding available for West Virginia customers
The State of West Virginia is allocating funding to help pay residential customers' utility bills.
10/13/2020 10/13/2020 Investment improves electric service for customers
Learn how Appalachian Power is deploying technology to reduce the frequency and duration of power outages.
8/11/2020 8/11/2020 A story of possibilities
At Augusta Levy, children with autism are learning the independent living skills they need to thrive, thanks in part to the AEP Foundation.
8/4/2020 8/4/2020 A new purpose for the pony
What happens when fleet vehicles get retired? Sometimes they get a whole new purpose. And that purpose can change lives.
4/30/2020 4/30/2020 Keeping kids on track in math
Remote learning helps West Virginia students in Lincoln and Logan counties stay on course in math skills.
4/23/2020 4/23/2020 Resources for our business customers
Here are resources that will help your business navigate the Coronavirus pandemic.
3/30/2020 3/30/2020 Our safety efforts
The steps we've taken to keep our customers and our employees safe.
3/18/2020 3/18/2020 Let us help you
We urge customers to make every effort to keep their accounts current during the period when disconnections are suspended. If you anticipate problems paying your electric bill, please contact us to discuss payment options.

Bills will not be waived and we urge customers in financial distress to call us with bill payment concerns on 1-800-956-4237.
3/17/2020 3/17/2020 Temporary suspension of disconnects for non-payment
We have temporarily suspended all disconnections for non-payment. We know our customers are concerned about their families, and ensuring you have reliable electric service allows you to focus on staying healthy and well. We are committed to doing what we can to help our customers, our employees and the communities we serve navigate this uncertain time. We urge customers to make every effort to keep their accounts current during the period when disconnections are suspended. If you anticipate problems paying your electric bill, please contact us to discuss payment options.