News Releases

Appalachian Power, along with Wheeling Power, today refiled a base rate review application with the Public Service Commission of West Virginia (PSC) for its non-fuel base rates. In the filing, the companies included two proposals to lessen the impact on customers and provide long-term rate stability.

Appalachian Power customers will likely recall Hurricane Helene's impact on our area and the country for decades. Here at home, we will remember not only the monumental damage and flooding left by the storm but also the tremendous outpouring of support felt in our communities. We will also never forget the incredible response we received as thousands of workers traveled from across the United States to answer our company's call for mutual assistance.

Appalachian Power representatives are reviewing alternative solutions to rebuild 20 miles of transmission line as part of the Bancroft – Milton Transmission Line Rebuild Project in Cabell and Putnam counties.

How employees scrambled to feed an army of lineworkers during Helene restoration.

Appalachian Power wants customers to be aware of federal funds available to assist with energy costs. The Low Income Home Energy Assistance Program (LIHEAP) and the Low Income Energy Assistance Program (LIEAP) are federal grants that can help income-eligible customers reduce their electric bills at select times throughout the year.

Customers depend on Appalachian Power and Wheeling Power (the Companies) to deliver the energy needed to power their lives. The Companies’ rate review application, filed today with the West Virginia Public Service Commission (PSC), would provide resources necessary to enhance reliability, support upgrades to their generation plants and promote economic growth.

The Edison Electric Institute (EEI) has awarded AEP/Appalachian Power its prestigious Emergency Response Award. Presented to EEI member companies twice a year, the Emergency Response Award recognizes recovery and assistance efforts by electric companies following service disruptions caused by extreme weather or other natural events.

With temperatures expected to reach the low to mid-90s over the next week, Appalachian Power is closely monitoring its policy on scheduled customer outages to ensure the safety of its customers and employees.

Kingsport Service Center employees recently made a significant impact in the community by spending time at Bays Mountain Park & Planetarium for the United Way of Greater Kingsport's annual Day of Caring.

With temperatures expected in the upper 80’s and 90’s this week, Appalachian Power has canceled some operational activities to ensure the safety of its customers and employees.