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Your Account / Bills & Payments / Paperless Billing
Go Paperless and Receive You Bill Online

Now you can receive your bill online, saving paper and making your life a little easier.

Some of the advantages:
  • Save paper - Help the environment by having bills delivered via e-mail, saving paper and saving trees. Calculate your environmental impact.
  • Get an e-mail notification - An e-mail lets you know when your bill is ready.
  • View bills anytime - Review bill safely and securely with 24x7 access.
Sign Up for Paperless Billing Sign Up for Paperless Billing
By signing up for paperless billing, you can also sign up to pay your bill online for free from your checking account.

After you enroll to receive your bill online, you will no longer receive paper bills.

Note: Payments must be scheduled at least two banking days prior to when Appalachian Power should receive the funds.

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Try Paperless Billing Now

You already go online to do business with Appalachian Power. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 956-4237.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.