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Environmental Benefits
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Help Us Help The Environment

Last year approximately 562,000 AEP customers were enrolled in paperless billing, significantly reducing their impact to the environment.

Altogether, these AEP customers saved:

  • 3,068 trees
  • 132 tons of paper
  • 730,000 pounds of greenhouse gases
  • 250,000 pounds of solid waste
  • 3 million gallons of wastewater
Sign Up for Paperless Billing Schedule your payment for free by going paperless
Enroll in paperless billing and you can schedule your payment for free from your checking account. Your bill will be sent directly to your email address each month. You will have security knowing your bill has arrived and the convenience to view it at anytime!

Environmental impact estimates made using the Environmental Defense Fund Paper Calculator. For more information, visit www.papercalculator.org.

Many AEP customers are going green by switching to paperless billing.
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Try Paperless Billing Now

You already go online to do business with Appalachian Power. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 956-4237.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 956-4237 to verify or change your Security Code.