Watt, Why & How e-Newsletter

Five Tips To Cut Energy Costs

HomeSmartYou don’t have to do a lot to save a lot. Use these handy tips to lower your energy costs:

  1. Uncover Savings With A HomeSMART Energy Assessment*
    An energy specialist will come and help you identify areas in your home that may be wasting energy. The specialist may also install simple energy efficient improvements at no cost to you, such as low-flow showerheads, energy-efficient light bulbs, smart strip power bars, and more! Plus, you'll get a prioritized list of suggested energy-saving solutions along with information about substantial rebates from Appalachian Power — again, all at no cost to you.
    • Free program
    • Long-term energy savings
    • Earn up to $900** in rebates after your free assessment
    • Learn more about the HomeSMART Energy Assessment details — use Promo Code ENS6 when you enroll
  2. Unplug What You Aren’t Using
    Home electronics continue to pull a great deal of electricity if they’re plugged in when you aren’t using them. Save energy by utilizing a power strip you can shut off when chargers, appliances and electronics aren’t in use.
  3. Install Compact Fluorescent Bulbs (CFL)
    CFL bulbs last much longer than incandescents. Best of all, they save energy — swapping five incandescent bulbs with ENERGY STAR® CFLs can save you about $60 a year.
  4. Use Appliances Wisely
    Maximize efficiency by washing full loads of laundry in cold water, and be sure to clean your dryer’s lint filter after each use. For dishwashers, wash full loads and use a shorter cycle if one is available. Dry dishes using the “air dry” setting.
  5. Conserve Water Heat
    Don’t lose money by heating water and then letting it cool. Adding an insulation blanket to your water heater and insulation on your hot water pipes is a fast, easy way to increase energy efficiency.

Don’t Wait! The sooner you put these tips into action, the sooner you’ll start saving money. Act now to take advantage of the free HomeSMART Energy Assessment.

Enroll in the HomeSMART Energy Assessment

Use Promo Code ENS6 when you enroll.

**The HomeSMART Energy Assessment Program offers rebates for the installation of energy-saving measures when they are recommended by a program-approved energy specialist. Only customers with electrically heated homes qualify for rebates. Rebates must be completed by a participating contractor. The rebate budget is limited and rebates will be paid for all eligible and qualifying installed measures, until such time as the program ends or the rebate budget is exhausted.

*To qualify you must own your home or get approval from the homeowner. Condos, apartments, and commercial buildings do not qualify.

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Privacy Policy

Privacy Policy for Appalachian Power, a unit of American Electric Power (AEP)


This Privacy Policy applies only to AppalachianPower.com and the Appalachian Power customer mobile app (com.aep.customerapp.apco). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to Appalachian Power’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to Appalachian Power (for example, providing the information to third parties performing computer-related services for Appalachian Power);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Appalachian Power uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, Appalachian Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


Appalachian Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from Appalachian Power may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

Appalachian Power reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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