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Appalachian Power is required to include your name, address and usage information on a list of eligible customers that is made available to other electric suppliers. If you do not wish to be included on this list, fill out the form below, or call Appalachian Power at 1.888.237.5566, or write to us at 1 AEP Way, Hurricane, WV 25526.
Note: If you "opt off" it means that Appalachian Power will not provide information about you or your account to suppliers. It does not guarantee that you will not receive marketing information from them.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
Please login to manage your account.