About once a month, Appalachian Power reads your meter to track your electricity usage and calculate your bill amount.
If we're unable to read your meter, we estimate that month's usage based on seasonal data and your usage history. We then readjust your bill amount at the next actual reading.
Appalachian Power uses digital meters that are read from a distance using radio frequencies.
If you have questions about your meter, contact our Customer Operations Center.
The toll free number can be found on your power bill.
Your Meter Reading Schedule
To know your next meter read date, you can refer to your bill to
determine your annual meter schedule, or login to your account
and view your meter reading schedule for the year.
Note: Your meter may be read 1 business day before or 1-2 business days after the date listed.